St. Joseph’s Patient and Family Advisory Council

St. Joseph’s Hospital Patient and Family Advisory Council’s mission is to identify and advise on care and service issues to create the best health care experience for the community we serve.

Who we are

Our Council is a partnership of St. Joseph’s leadership,
doctors and patient and family representatives.

To become involved

Applications for the Patient and Family Advisory Council are always welcome.
For more information about the council or to submit your application for membership, contact the Patient and Guest Relations department at 651-232-3080 or e-mail Melissa Gatten.

What we do

Patients, families and staff have many common goals and can work together to achieve them with dramatic results. The Patient and Family Advisory Council advises on care and the patient and family experience by helping with:

• Recommendations and concerns expressed by patients, family members and visitors

• Promoting compassionate care

• Educational opportunities that influence the development of nurses, medical students, managers, executive leadership and new employees

• Policy review

How we do it

The Council meets the third Monday every other month at St. Joseph’s Hospital. During the two-hour meetings, activities may include:

• Providing input about programs, service or facilities

• Receiving updates about input we provided during policy development

• Addressing patient, family and staff concerns

• Education reviews of key clinical care issues

In addition to meetings, council members are welcome to be involved at St. Joseph’s in other ways.

Additional activities may include:

• Reviewing patient education materials

• Recounting your health care experience to new employees or the leadership team to provide a patient and family point of view

• Writing for the St. Joseph’s Exchange

• Becoming a volunteer at St. Joseph’s